Refund policy
Exchange Policy
Thank you for shopping with KynoFit . We take pride in our pet care products and want you and your pet to be completely satisfied with your purchase. Below is our Return and Exchange Policy to ensure your shopping experience remains positive and straightforward.
Exchange Policy:
- Eligibility: Items eligible for return can also be exchanged within the 3-day period after delivery date .
- Process: For exchanges, follow the standard return process and specify in your return request that you would like to exchange the item. Please include details of the new item you wish to receive.
- Shipping: For exchanges due to defective products ,we will provide new exchange item free of cost . For all other exchanges, customers are responsible for any additional shipping costs 20% of product cost .
Size Issue :- If problem with size than it will be only exchange and 200/- exchange charge will be paid.
Non-returnable items:
Please note that certain types of items cannot be returned, such as perishable goods, custom products, and personal care goods. Please get in touch if you have questions or concerns about your specific item.
Restocking Fee
No Restocking fee
Damaged or Incorrect Products:
If you receive a damaged or incorrect product, please contact us immediately at support@mekanshi.com all working days , so we can evaluate the issue and make it right.
Contact Us:
If you have any questions or concerns about your order, our Exchange Policy, or our products, please contact our customer service team at support@mekanshi.com.
